Simply add CleanStep™ to your cart and proceed to checkout.
You’ll receive an order confirmation email once your purchase is completed.

Once your order has been shipped, you’ll receive a tracking number by email to follow your delivery status.

If your order has not yet been processed or shipped, we may still be able to modify or cancel it.
Please contact us as soon as possible.

The textured wave-style surface helps trap loose litter from your cat’s paws before it spreads across your floors.
Its low-entry ramp design increases paw contact, helping remove more litter with every step.

Yes.
CleanStep™ features a low-entry design that makes it easier for kittens, senior cats, and smaller cats to step on and off comfortably.

Yes.
The removable litter-trapping platform allows you to quickly pour collected litter back into the litter box or trash. The surface can also be rinsed clean with water when needed.

CleanStep™ works with most common cat litter types, including:

• clay litter
• tofu litter
• bentonite litter
• mixed-grain litter

Very large pellet-style litters may be less effectively trapped.

Orders are typically delivered within 8–14 business days depending on your location in Canada.
Tracking information is provided once your order has been shipped.

Yes.
We currently offer free shipping across Canada on all orders.

We accept eligible returns within 30 days of delivery.
Please contact us before returning any item so we can assist you with the process.

You can contact us anytime through our Contact page or by email at info@petzienmilo.com.
We aim to respond as quickly as possible.