Privacy Policy

At Petzie & Milo, we take the privacy of our customers and the security of their personal information seriously. This Privacy Policy outlines how we collect, use, and protect your personal information.

Information we collect:

  • Personal information, such as name, address, email, phone number, and payment information
  • Information about your purchases and transactions with us
  • Information about your visits to our website, including IP address, location, and browsing history
  • Information you provide when subscribing to our newsletter, participating in promotions or surveys, or communicating with our customer service team

Use of Personal Information:

  • To process and fulfill your orders and transactions
  • To communicate with you about your account, orders, and purchases
  • To provide customer service and support
  • To improve our website, products, and services
  • To send you marketing and promotional messages, with your consent
  • To comply with legal obligations, such as tax and accounting requirements

Sharing of Personal Information:

  • We do not sell, rent, or share your personal information with third parties, except as required by law or for the purposes outlined in this Privacy Policy
  • We may share your personal information with trusted third-party service providers, such as shipping companies, payment processors, and data analytics providers, to support the delivery of our products and services
  • We may also share your personal information with law enforcement or other government agencies, as required by law or to protect our rights and the safety of our customers and employees

Protection of Personal Information:

  • We use a variety of security measures, including encryption, firewalls, and secure servers, to protect your personal information
  • Despite these measures, no data transmission over the internet or storage system can be guaranteed to be 100% secure
  • We encourage you to protect your password and other sensitive information, and to regularly log out of your account and close your web browser after using our website

Access to Personal Information:

  • You have the right to access, modify, or delete your personal information at any time
  • You can manage your account settings and preferences, or request deletion of your personal information, by contacting our customer service team at info@petzienmilo.com

Changes to this Privacy Policy:

  • We may update this Privacy Policy from time to time, to reflect changes in our privacy practices or legal requirements
  • The latest version of this Privacy Policy will always be posted on our website, and we encourage you to review it regularly

This Privacy Policy is applicable to purchases made on Petzie & Milo and supersedes any previous versions. If you have any questions or concerns about our privacy practices, please contact our customer service team at info@petzienmilo.com.