Privacy policy

Last updated: June 6, 2026

At Petzie & Milo, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or make a purchase.

Information We Collect

We may collect information including:

Name
Shipping and billing address
Email address
Phone number
Payment information (processed securely by third-party payment providers)
Order history
Website usage data, including IP address, browser type, device information, and browsing activity

How We Use Your Information

We use your information to:

Process and fulfill orders
Provide customer support
Communicate regarding purchases and shipping updates
Improve our website and customer experience
Prevent fraud and unauthorized transactions
Comply with legal and regulatory requirements
Send marketing communications when you have provided consent

Sharing Your Information

We do not sell your personal information.

We may share information with trusted service providers necessary to operate our business, including:

Shopify (store platform)
Payment processors
Shipping carriers
Email marketing providers
Analytics providers

These providers only receive information necessary to perform their services.

Cookies and Analytics

Our website may use cookies and similar technologies to improve functionality, analyze website traffic, and enhance your shopping experience.

You may disable cookies through your browser settings, although some website features may not function properly.

Data Security

We implement reasonable administrative, technical, and physical safeguards designed to protect your personal information.

While we strive to protect your information, no method of electronic transmission or storage is completely secure.

Your Rights

You may request access to, correction of, or deletion of your personal information by contacting us.

To submit a privacy-related request, please contact:

info@petzienmilo.com

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.

Contact Us

If you have questions regarding this Privacy Policy or how your information is handled, please contact us at: